Dealing with activation problems

Check if the problem you are facing is among the following cases and follow the instructions.

I didn’t receive the user activation email
The email address I entered when registering is definitely correct
I didn’t receive the activation email
The email address I entered when registering is wrong
I didn’t receive SMS with the activation code
The mobile phone number I entered when registering is wrong
Need more help?

If the problem is not solved, please contact us here

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For myDEI technical support you can contact us here or call from a Greek landline/mobile for free at 800 900 1000 (option 3). If calling from abroad, please dial +30 211 211 0770.
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+30 211 211 0770